Real Estate Law: Common Myths About Real Estate Commission Complaints

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One area of real estate law that is often misunderstood among brokers and other real estate professionals is the Real Estate Commission complaint process. If you received a brown envelope in the mail and have questions about real estate law regarding the investigation, certain myths may be affecting how you view what is to come. Below, we have covered some common myths about real estate law and how to proceed when you receive a brown envelope.

Real Estate Law: Common Myths About Real Estate Commission Complaints

Myth: You Can Ignore the Brown Envelope Sitting in Your Mailbox

Whatever you do, do not ignore the brown envelope and any additional correspondence from the Real Estate Commission. You have 14 days to respond to the initial letter from the Commission. If you fail to respond, you could face increased disciplinary action following the investigation.

Myth: You Do Not Have the Chance to Defend Yourself

Throughout the entire investigation process, you will have the opportunity to defend your actions and stance on the transaction being investigated. For example, in your initial response, you should include an objective, chronological narrative of the transaction’s timeline to show that you handled the situation appropriately and effectively.

Myth: The Investigation Will Remain Private

Any documentation and information you send to the Commission becomes public record. Additionally, any documents you submit are sent to the person who originally filed the complaint. Contact the consumer protection officer on your case to discuss the situation if you believe some of the requested information should remain confidential.